Careers

Come and grow with Bluetail

Bluetail believes in modernizing the business aviation community to maximize their aircraft value. That’s why we created an intuitive, visual, cloud-based digital aircraft records software and combined it with exceptional, comprehensive scanning and on-boarding services.

At the core, we believe in transparency, keeping business simple, laugh along the journey, and most importantly delivering solutions that customers say, “WOW”! 

Overview:

We’re looking for true Sales Hunters to join our Sales team as a Sales Development Representative (SDR). In this role, you will help support the rapid expansion of Bluetail by generating demand for our market-leading digital aircraft records software. A successful SDR will use their hunter sales skills and a variety of communication channels (email, phone, text, social media) to connect with potential buyers with the goal of scheduling an online demonstration with one of our aviation software experts.

What You’ll Do:

  • Gain an understanding of the Blutetail product offering customer stakeholders within the business aviation industry
  • Entrench yourself in a proven and established method for prospecting via email, phone and social media platforms to a targeted list of prospects
  • Use creative and compelling tactics to break through the noise and develop rapport with key customer stakeholders
  • Use a consultative sales approach focused on solving a prospect’s problems; not just pitching software features
  • Conduct discovery calls using a curated set of questions to qualify and schedule inbound leads to ensure successful demonstrations 
  • Manage a sales pipeline in our CRM as prospects move from Lead to Discovery to Demo stages
  • Collaborate with Marketing to help create and manage lead generation campaigns with a focus on lead quality, conversion rates, and pipeline generation
  • Position yourself for future opportunities in Sales or elsewhere in an early-stage, high-growth company

What you’ll need:

  • Excellent written and verbal communication skills
  • Exceptional ability to actively listen to and engage with prospects to uncover problems and needs
  • Positive, problem solving attitude with a passion for creating individual and team success
  • Strong work ethic, coachable attitude and open mind to feedback and hungry to winning 
  • Comfortable working in a start-up environment; one that encourages creativity, being a self-starter and an appreciation for measured risk and unlimited rewards
  • Preferable background in aviation and/or SaaS

How you’ll be measured (KPIs): Activity plus Results 

  • Number of outbound activities (phone calls, emails, LinkedIn messages, etc)
  • Number of demos booked
  • Number of demo completed
  • Pipeline dollars created from outbound activities and booked demos

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance

About: Bluetail is the leading aircraft records content management platform for the business aviation industry. By delivering purpose-built, intuitive and cloud-based digital aircraft records software, Bluetail provides aircraft owners and operators a combination of increased efficiency and peace of mind. With proven product-market-fit and strong financial backing, Bluetail is poised to grow in a largely untapped and rapidly-expanding market.

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Overview: The Records Analyst is a remotely based full time position that is integral to the customer onboarding process. The Records Analyst is an expert with aircraft records and understands the importance of proper identification and security of these documents. The Records Analyst will work with the Customer Success Manager to prioritize, schedule and accomplish the onboarding procedure to ensure a successful and exemplary customer experience. What You’ll Do:
  • Become proficient with the company mission, value proposition and all Bluetail applications.
  • Manage the scanning process through our partner network. This includes completing the project request, project order, scheduling with partners and couriers and communicating expectations internally and to customers.
  • Responsible for processing documents and files when received from customers and scanning partners. This involves a high level of quality control of these files.
  • Responsible to properly tag, rename and compress files as needed and then upload these files and any additional associated documents into the Bluetail application in a timely manner.
  • Update and monitor project status in the project management tool
  • Research and troubleshoot any technical issues encountered.
  • Provide training on Bluetail applications to customers and employees as requested.
  • Assist in the coordination of activities and communication between Bluetail internal support and customers.
  • Other duties and projects as assigned by the Customer Success Manager.
What You’ll Need:
  • Bachelor’s degree or five (5) years’ experience directly related to aircraft maintenance, quality assurance/control, maintenance planning or an equivalent combination of education and experience.
  • Experience working with aircraft maintenance documents (logbooks, work orders, regulatory forms, etc.)
  • Prior customer service background in an aviation environment a plus.
  • Experience working collaboratively with others to achieve organizational goals.
  • Must be proficient in Microsoft, Google and Adobe applications.
  • Must possess good analytical and problem-solving skills.
  • Must possess excellent communication (verbal and written) and interpersonal skills.
  • Experience with and comfortable working in a remote environment.
  • Able to work in an often-stressful situations with changing priorities.
Certificates, Licenses, Registrations – FAA A&P license is a plus.
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Overview:

The Mobile Records Specialist is a remotely based full time position that is integral to the customer
onboarding process. The MRS is an expert with aircraft records and understands the importance of
proper identification and security of these documents. The MRS will travel to customer sites and using
multiple scanning devices, digitize the customers aircraft maintenance logbooks and supporting
documents. The MRS will review, organize and upload the digital files they have scanned to the Bluetail application. A professional demeanor and superb communication abilities are required to ensure a
successful and exemplary customer experience.

What You’ll Do:

  • Become proficient with the company mission, value proposition and all Bluetail applications.
  • Efficiently and accurately, disassemble logbooks and other related binders, folders and envelopes, scan
    the images utilizing an appropriate scanning device and reassemble documents into original condition.
  • Process digitized files using tools to organize, crop, enhance image quality and rename files.
  • Often work under a tight timeline to complete each assigned project.
  • Update and monitor project status in the project management tool and communicate daily status.
  • Assist in the coordination of activities and communication between Bluetail internal support and
    customers.
  • Other duties and projects as assigned by the leadership.

What You’ll Need

  • Bachelor’s degree or three (3) years’ experience directly related to aircraft maintenance, quality
    assurance/control, maintenance planning or an equivalent combination of education and experience.
  • Experience working with aircraft maintenance documents (logbooks, work orders, regulatory forms, etc.). Business aircraft records experience is a plus.
  • Prior customer service background, preferably in an aviation environment.
  • Experience working collaboratively with others to achieve organizational goals.
  • Must be highly proficient in Microsoft, Google and Adobe applications.
  • Must possess good analytical and problem-solving skills.
  • Must possess excellent communication (verbal and written) and interpersonal skills.
  • Experience with and comfortable working in remote customer locations.
  • Able to work in demanding situations with changing priorities.
  • Clean driving record and current state driver’s license.
  • Road Warrior mentality – Willingness to travel 75%-100%, often on short notice, to customer’s facilities.

Certificates, Licenses, Registrations:

  • FAA A&P license is a plus.

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Overview: Bluetail is currently seeking a full time skilled, self-motivated, and energetic Marketing Coordinator to join our team. The Marketing Coordinator will work diligently to execute and assist with managing demand generation campaigns, events, and working closely with our agency. We’re looking for a dynamic team-player to work closely with head of marketing and inside sales groups to accelerate overall growth. What You’ll Do:
  • Assist with the day-to-day marketing campaign activities, stat tracking, etc.
  • Assist the Marketing Agency with daily asset management and achievement of all creative, marketing, and communications objectives.
  • Assist with marketing efforts to promote Bluetail.aero.
  • Manage email, print campaigns, social media efforts and two events per year.
  • Communicate with the rest of the team efficiently and effectively
  • Attend team meetings and trainings to keep current with technology
What You’ll Need:
  • 2+ years of experience in a marketing role
  • Knowledge of marketing web-based software tools and other web/internet applications
  • Excellent organizational, verbal, critical thinking, and interpersonal skills
  • Ability to quickly learn new technologies and have an ongoing desire to stay current
  • Strong problem-solving skills: must be capable of accurately assessing needs, maintaining a calm, focused business demeanor, and taking quick action to resolve issues.
  • Experience with and comfortable working in a remote environment.
  • Able to work in an often-stressful situations with changing priorities.
Includes – Base salary + stock options + time off + medical benefits
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