Careers

Come and grow with Bluetail

Overview:

The Account Executive will be responsible for driving new subscription sales through prospecting, networking, and building relationships with potential clients. The successful candidate will have a proven track record of exceeding sales targets, excellent communication and negotiation skills, and the ability to work independently in a start-up environment that is going through a major growth phase.

What You’ll Do:

• Gain an understanding of the Blutetail product offering customer stakeholders within the business aviation industry
• Entrench yourself in a proven and established method for prospecting via email, phone and social media platforms to a targeted list of prospects
• Use creative and compelling tactics to break through the noise and develop rapport with key customer stakeholders
• Use a consultative sales approach focused on solving a prospect’s problems; not just pitching software features
• Conduct discovery calls using a curated set of questions to qualify and schedule inbound leads to ensure successful demonstrations 
• Manage a sales pipeline in our CRM as prospects move from Lead to Discovery to Demo stages
• Collaborate with Marketing to help create and manage lead generation campaigns with a focus on lead quality, conversion rates, and pipeline generation
• Position yourself for future opportunities in Sales or elsewhere in an early-stage, high-growth company

What you’ll need:

•  Proven track record of exceeding sales targets, strong negotiation, and problem-solving skills.

• Exceptional ability to engage with prospects, actively listen, and uncover their needs.

• Strong work ethic, coachable and open to feedback

• Positive, problem-solving mindset with a dedication to individual and team success.

• Strong work ethic, coachability, and openness to feedback.

• Knowledge of CRM software, solution selling, sales processes and the ability to deliver online demos

• Minimum of 3 years of outside sales experience, preferably in SaaS and/or aviation industries.

• Ability to travel as required.

• Comfortable operating in a startup environment, demonstrating creativity, initiative, and risk-taking.

How you’ll be measured (KPIs): 

• Number of outbound activities (phone calls, emails, LinkedIn messages, etc)

• Number of closed subscriptions against quota measured in Annual Recurring Revenue (ARR)

• Pipeline dollars created from outbound activities and completed demos

• Successful hand-off of new deals to our Customer Success and Operations organization

We offer a comprehensive package of a competitive salary package, including base salary, commission, stock options and benefits including paid time off, medical/dental/vision insurance.

About: Bluetail is the leading aircraft records content management platform for the business aviation industry. By delivering purpose-built, intuitive and cloud-based digital aircraft records software, Bluetail provides aircraft owners and operators a combination of increased efficiency and peace of mind. With proven product-market-fit and strong financial backing, Bluetail is poised to grow in a largely untapped and rapidly-expanding market.

Location: Remote within continental US time zones; Company is headquartered in Scottsdale, AZ

Background
Bluetail provides the leading aircraft maintenance records management software solution. Maintenance records comprise fifty percent of an aircraft’s value and Bluetail provides aircraft owners and operators peace of mind while making their flight department much more efficient and safe in the process. Features include powerful organization, search with auto-OCR, handwriting recognition, secure sharing, daily back-ups and visual timelines.
Founded in 2020, Bluetail has been experiencing consistent organic growth.

This is an exciting time to join Bluetail. Bluetail is now pioneering a solution to enable the industry to manage 100% digital maintenance logbooks. To that end, we’re looking for a product people who like problem-solving, exhibit independent creativity, function cooperatively on a team, and bring valuable experience to the table. As a team member at Bluetail, you have a sense of personal accountability, a curiosity to research new technologies and methodologies, and a pervasive desire to dig into complex issues while ensuring your primary areas of focus are aligned with team goals.

Qualifications

We prioritize skills and experiences that are directly relevant to this role, which is why you won’t find requirements for formal degrees or a specified number of years of experience.

Responsibilities
● Define and communicate the long-term product vision and strategy, aligning it with the
company’s overall goals and market trends.
● Collaborate with executive leadership, engineering, design, sales and customer success,
and other stakeholders to define and prioritize product initiatives and features.
● Lead the product roadmap planning, ensuring that it addresses customer needs, competitive landscape, and technological advancements.
● Drive the successful execution of product development, from concept to launch, ensuring timely delivery and maintaining a high level of product quality.
● Use data and customer insights to make informed decisions, continuously optimizing products and identifying areas for improvement.
● Champion the voice of the customer, incorporating feedback into product decisions and
enhancing user experiences.
● Collaborate with marketing and sales teams to develop go-to-market strategies, positioning, and pricing.
● Analyze product performance metrics and conduct market research to identify new market opportunities and threats.
● Write user stories and acceptance testing criteria
● Contribute to the UI/UX of Saas application

Qualifications
● 2+ years of product management experience with SaaS products.
● Tech startup experience
● Proven track record of successfully leading the development and launch of innovative products.
● Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
● Demonstrated ability to lead and inspire cross-functional teams, fostering collaboration and driving results.
● Proficiency in product management methodologies, agile practices, and product management tools (e.g., JIRA, Confluence).
● Ability to develop understanding of market trends, customer needs, and competitive
landscape in the SaaS industry.
● Strong business acumen and the ability to balance customer satisfaction with achieving business goals.

Benefits
● Health, dental, and vision insurance options
● Company-issued high-performance Apple or Windows laptop
● Stock Options – All employees are shareholders

Overview:

We’re looking for true Sales Hunters to join our Sales team as a Sales Development Representative (SDR). In this role, you will help support the rapid expansion of Bluetail by generating demand for our market-leading digital aircraft records software. A successful SDR will use their hunter sales skills and a variety of communication channels (email, phone, text, social media) to connect with potential buyers with the goal of scheduling an online demonstration with one of our aviation software experts.

What You’ll Do:

• Gain an understanding of the Blutetail product offering customer stakeholders within the business aviation industry
• Entrench yourself in a proven and established method for prospecting via email, phone and social media platforms to a targeted list of prospects
• Use creative and compelling tactics to break through the noise and develop rapport with key customer stakeholders
• Use a consultative sales approach focused on solving a prospect’s problems; not just pitching software features
• Conduct discovery calls using a curated set of questions to qualify and schedule inbound leads to ensure successful demonstrations 
• Manage a sales pipeline in our CRM as prospects move from Lead to Discovery to Demo stages
• Collaborate with Marketing to help create and manage lead generation campaigns with a focus on lead quality, conversion rates, and pipeline generation
• Position yourself for future opportunities in Sales or elsewhere in an early-stage, high-growth company

What you’ll need:

• Excellent written and verbal communication skills
• Exceptional ability to actively listen to and engage with prospects to uncover problems and needs
• Positive, problem solving attitude with a passion for creating individual and team success
• Strong work ethic, coachable attitude and open mind to feedback and hungry to winning 
• Comfortable working in a start-up environment; one that encourages creativity, being a self-starter and an appreciation for measured risk and unlimited rewards
• Preferable background in aviation and/or SaaS

How you’ll be measured (KPIs): Activity plus Results 

• Number of outbound activities (phone calls, emails, LinkedIn messages, etc)
• Number of demos booked
• Number of demo completed
• Pipeline dollars created from outbound activities and booked demos

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance

About: Bluetail is the leading aircraft records content management platform for the business aviation industry. By delivering purpose-built, intuitive and cloud-based digital aircraft records software, Bluetail provides aircraft owners and operators a combination of increased efficiency and peace of mind. With proven product-market-fit and strong financial backing, Bluetail is poised to grow in a largely untapped and rapidly-expanding market.

Overview:

The Mobile Records Specialist is a remotely based full time position that is integral to the customer
onboarding process. The MRS is an expert with aircraft records and understands the importance of
proper identification and security of these documents. The MRS will travel to customer sites and using
multiple scanning devices, digitize the customers aircraft maintenance logbooks and supporting
documents. The MRS will review, organize and upload the digital files they have scanned to the Bluetail application. A professional demeanor and superb communication abilities are required to ensure a
successful and exemplary customer experience.

What You’ll Do:

• Become proficient with the company mission, value proposition and all Bluetail applications.
• Efficiently and accurately, disassemble logbooks and other related binders, folders and envelopes, scan
  the images utilizing an appropriate scanning device and reassemble documents into original condition.
• Process digitized files using tools to organize, crop, enhance image quality and rename files.
• Often work under a tight timeline to complete each assigned project.
• Update and monitor project status in the project management tool and communicate daily status.
• Assist in the coordination of activities and communication between Bluetail internal support and
  customers.
• Other duties and projects as assigned by the leadership.

What You’ll Need

• Bachelor’s degree or three (3) years’ experience directly related to aircraft maintenance, quality
  assurance/control, maintenance planning or an equivalent combination of education and experience.
• Experience working with aircraft maintenance documents (logbooks, work orders, regulatory forms, etc.). Business aircraft records experience is a plus.
• Prior customer service background, preferably in an aviation environment.
• Experience working collaboratively with others to achieve organizational goals.
• Must be highly proficient in Microsoft, Google and Adobe applications.
• Must possess good analytical and problem-solving skills.
• Must possess excellent communication (verbal and written) and interpersonal skills.
• Experience with and comfortable working in remote customer locations.
• Able to work in demanding situations with changing priorities.
• Clean driving record and current state driver’s license.
• Road Warrior mentality – Willingness to travel 75%-100%, often on short notice, to customer’s facilities.

Certificates, Licenses, Registrations:

• FAA A&P license is a plus.